Earlier this week we encountered some routing issues between Node 17 France and the France MySQL server. At this point, the matter is currently out of our hands and we are awaiting a response from the data center. All affected customers will receive full compensation via an extension to their billing date – your service will be extended for the full duration of downtime (currently 4 days) plus one extra.
We sincerely apologize for the inconvenience and our team is working diligently to get this resolved as soon as possible.
Update: Node 17 France will be back online in just a few moments, we’re now adding the IPs and starting up the Minecraft servers.