We’re currently experiencing some downtime on Node 2 (London, UK). If you’re currently affected, please do not submit a support ticket as we’re working to get the issue resolved.
We apologize for the inconvenience.
Update @ 22:35 UTC: The issue was determined to only be affecting users without dedicated IP addresses, and was caused by a routing issue within the datacenter. At this time, everything has been resolved. If you’re still having connection issues, please submit a support ticket and we’ll check it out.