[4:45AM CDT] Update: Node 13 Arizona is now back online. Performance on this system should be significantly better, as the failing motherboard has been replaced. Thank you for your patience.
[1:12AM CDT] Update: The USA software update maintenance has been completed successfully, with less than 5 minutes of downtime per node. If you have trouble connecting to your server, please submit a support ticket. Node 13 AZ is still undergoing hardware maintenance. We’ll keep you updated on that situation.
As we noted in our previous post last week, we’ve scheduled a planned maintenance to replace the second CPU in US Node 13 AZ (Phoenix, Arizona). The downtime may be up to 1 – 2 hours, but hopefully it will be quick.
In addition, we have an additional planned, USA network-wide maintenance as noted in an email sent out in the past 24 hours. Downtime should be fairly brief as we’re only doing minimal software updates. These downtimes will be rolling, starting with Node 1 AZ and ending with Node 8 VA.
Both maintenances start at 12AM CDT (Sept. 5th). We’ll keep you updated with the details.