Phoenix Network Maintenance: June 13th – 16th 2014

All maintenance in Phoenix has been completed at this time.

—-

Hello,

As part of our continuing work to improve and upgrade our Phoenix network, our operations team has scheduled a series of maintenances from June 13th to June 16th 2014. The majority of this time will be spent migrating new hardware to our Phoenix network, and should not affect CubedHost services.

During the outages listed below, the following services may be affected: CubedHost Phoenix-based Minecraft servers, CubedHost Phoenix-based dedicated servers, CubedHost TeamSpeak 3 and Mumble servers, CraftYourBox US-based Minecraft servers. While we do not expect any extended downtime aside from the periods listed below, you may experience brief connection drops lasting no longer than 5 minutes at a time.

You can find the specific details pertaining to any possible downtime or outages below.

— Friday June 13th 2014 —

No major downtime or outages expected for CubedHost customers.

Beginning at 10:00 PM MST (GMT-7), CraftYourBox US-based Minecraft servers will be shut down and nodes will be physically moved to a new cabinet, and onto a new 20 Gb fiber network. We expect downtime to last between 1 – 3 hours. Our team will be making preparations ahead of time in order to prevent extended downtime. All servers should come back online once the migration has been completed.

— Saturday June 14th 2014 —

No major downtime or outages expected for CubedHost customers.

CraftYourBox US-based Minecraft servers will experience brief downtime throughout the day while we perform routine maintenance on the newly migrated hardware.

— Sunday June 15th 2014 —

No major downtime or outages expected.

CraftYourBox US-based Minecraft servers will experience brief downtime throughout the day while we perform routine maintenance on the newly migrated hardware.

— Monday June 16th 2014 —

2:00 – 4:00 AM MST (GMT-7) / 4:00 – 6:00 AM CDT (GMT-5)

Our team will be performing firmware upgrades and configuration adjustments on our primary switch, as well as adding a secondary switch to increase network capacity. We expect a brief outage for some CubedHost Phoenix-based Minecraft and dedicated servers and CraftYourBox US-based Minecraft servers, lasting no longer than 2 hours. This outage will only affect the network; no Minecraft or dedicated servers will be stopped or restarted. During this time, you may notice that your server appears to be offline and that you’re unable to start/stop/restart it from the Multicraft control panel. If this extends past our outlined maintenance period, please contact our support team immediately.

4:00 AM – 2:00 PM MST (GMT-7) / 6:00 AM – 4:00 PM CDT (GMT-5)

Following the switch adjustments, our operations team will keep a close eye on network performance. Further changes to the switch configuration may be needed, which could result in brief outages.

—-

You can find detailed updates for these events here.

If you have any questions regarding this maintenance or others, please feel free to reach out to our support team – we would be more than happy to answer any questions you might have. Furthermore, if you encounter any issues with your server outside of these maintenance periods, please get in touch with our team immediately.

We thank you for your continued patience and cooperation with us while we continually work to improve performance and capacity in our Phoenix location.

Regards,
The CubedHost Team

Share on FacebookTweet about this on TwitterShare on Reddit