Node 4 Sydney Hard Drive Swap – June 15th/16th

The hard drive swap has been completed and all servers are back online.

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Hello,

Our operations team has identified a failing hard drive in Node 4 Sydney and has coordinated a quick swap with the datacenter to replace the drive.  This is scheduled for 22:00 UTC / 5 PM CDT (GMT-5) June 15th / 8 AM EST (GMT+15). We will be taking a backup immediately prior to the swap in order to maintain complete data consistency and integrity, and to prevent data loss. Downtime is expected to extend about 1 hour.

If you have been experiencing connection, latency, or lag issues on your Sydney server and you’re located on Node 4 Sydney, this should resolve it completely. If you feel that this has negatively impacted your server and would like compensation, please contact our billing team – we would be glad to assist.

If you have any questions, please reach out to our support team.

Regards,

The CubedHost Team

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