PayPal Payment Notification Issues

We have just been made aware of PayPal payment issues starting at midnight CST. This outage directly involves instant payment notifications to our website, and does not stop payments between you and our website. Based on some tweets by other companies, and direct confirmation from a few of our customers, this outage is not just with us.

Until further notice, please be sure to keep your transaction ID from your payment ready. You can find this in an email usually titled “You sent a payment to CubedHost, LLC.” The transaction ID can be found in the top right of the email, labelled “Transaction ID.”

We apologize for the inconvenience, and we are doing everything we can to process your payments as quickly as possible.

Update: PayPal has just notified us that any transactions that didn’t go through will be posted at the end of the night once they’ve fixed their systems.

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